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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,823 reviews
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Mark L.'s profile image
Mark L. 
on Birdeye

4 years ago

We appreciated being kept informed along the way on the progress of our loan. 

David M.'s profile image
David M. 
on Birdeye

4 years ago

Look we understand the Corona Virus and All but we got a lot of Missed communication in emails and requests for things 3 and 4 times that was Already Sent In- but yet told from various different "My Mac Team Members (Not Hilda All The Time) but after sending over a doc or two I would call in to make sure ya'll received it and would be told yes but only to find out No You had not, But after getting with Hilda in the End It all Turned around Pleasant!! 

Andrew C.'s profile image
Andrew C. 
on Birdeye

4 years ago

👍🏾 

James V.'s profile image
James V. 
on Birdeye

4 years ago

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BRYAN M.'s profile image
BRYAN M. 
on Birdeye

4 years ago

Greg was in constant communication with me during the entire process; he answered all of my questions thoroughly and promptly. 

Michael C.'s profile image
Michael C. 
on Birdeye

4 years ago

. 

SCOTT H.'s profile image
SCOTT H. 
on Birdeye

4 years ago

John Buchanon went ABOVE and Beyond in our new mortgage and our refinance with PennyMac. John deserves praise and high recognition for his hard work and attention to detail. I would not want to work with anyone else as his professionalism is top notch. Thank you, John for holding my hand through this process and making it one of the easiest experiences I could have ever asked for. You honestly deserve a promotion as you have made me love PennyMac! Thank you for all of your help. 

Mariusz K.'s profile image
Mariusz K. 
on Birdeye

4 years ago

Maxwell was great, very positive experience. 

MANUEL P.'s profile image
MANUEL P. 
on Birdeye

4 years ago

vary happy 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,823 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.