PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
Select a rating
JOYCE A.'s profile image
JOYCE A. 
5 years ago

I needed a reduced payment due to the economic situation. I called PennyMac and from the loan officer through processing, everyone was so nice and great to me. They made the process so easy, great communication to let you know every step that needs to be taken. The new loan posted within a few days after closing. I will recommend PennyMac anytime to anyone one who needs help. 

PATRICK R.'s profile image
PATRICK R. 
5 years ago

Great company ! Easy transactions 

JENNIFER V.'s profile image
JENNIFER V. 
5 years ago

Overall the experience was easy and the people are worked with were great! 

Clark C.'s profile image
Clark C. 
5 years ago

It was great. 

CHARLES H.'s profile image
CHARLES H. 
5 years ago

Great! 

Keith S.'s profile image
Keith S. 
5 years ago

I'm very happy that I refinanced my house with PennyMac. It was a lot easier than I expected considering all communication was via phone until I signed the closing documents. Their customer service was great and overall it was a great experience and decision that not only lowered my mortgage payment but is also going to save me a ton of money. I would recommend to anyone! 

ROBERT C.'s profile image
ROBERT C. 
5 years ago

PennyMac was easy to refinance with. Only thing I'd like would be to be able to speak to the same person throughout the process with any questions after initial call. Thank you. 

Kimberly P.'s profile image
Kimberly P. 
5 years ago

Despite the heavy work load due to the low interest rates, I was pleasantly surprised on how quickly the process went. 

Anthony B.'s profile image
Anthony B. 
5 years ago

Very responsive, timely, and kept me informed of our status. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.