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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If the rate and closing costs were lower for a 100% Disabled Veteran then this refinance would be great but the loan officer charged us too much, I requested a 5K total costs for this refinance but she charged more than the requested amount so we’re not happy.
This is our third transaction with PennyMac, and it was flawless. Our mortgage team communicated with us for every step of the transaction, and made it easy to understand and complete the process. It was a pleasure working with our lender of choice, PennyMac, and their team of dedicated professionals. Thank you to Robbie Winkler and James Muller for your excellent service!
Loan process was very quick and smooth. I am 100% happy with my Refi!
I have been very pleased with the associates and service I have received from PennyMac. This is my 3rd loan with PennyMac and would be pleased to have them service another loan for me if needed in the future. Good Job !
It was pretty easy and they worked with us.
Deion' a really nice person but communication was really not there the way I would have liked was not able to get ahold of my L.O, when I did, I felt that I was bothering him. I realize this whole covid-19 thing kind of threw a wrench in everything but I so did not expect for my loan to take one week shy of 3 months to close and it took me calling & pestering to find out what was taking so long, come to find out it had to do with the subordinations and I jumped in and made sure they got done
seamless experience
The initial loan officer that I worked with would not respond to my e-mails after he turned the file over to the underwriting and closing team. I also e-mailed multiple documents as requested that did not get uploaded to my account and had to provide them again. I also requested a copy of the closing statement the day before closing to ensure it was accurate and I had to receive that from my title closing agent. I had to do a lot of the work for this refinance, I was disappointed with PennyMa
Courtesy was always above reproach.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,618 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.