PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
Select a rating
BILLY R.'s profile image
BILLY R. 
on Birdeye

4 years ago

The process was smooth and quick. Mrs Frazier kept me informed and did an excellent job all around. 

Karl Contreras J.'s profile image
Karl Contreras J. 
on Birdeye

4 years ago

This process was smooth. 

MARC W.'s profile image
MARC W. 
on Birdeye

4 years ago

My experience overall is great. All my questions are addressed in timely fashion. I would recommend PennyMac to friends and relatives. 

ALEJANDRO Cruz J.'s profile image
ALEJANDRO Cruz J. 
on Birdeye

4 years ago

Overall experience was perfect. This is my third loan with them and it has always been a streamline process. I will continue to use them in the future. 

Thomas T.'s profile image
Thomas T. 
on Birdeye

4 years ago

As an existing customer, I thought things should go fairly easy, able to use the existing appraisal from December, rate reduction, no cash. The process of communicating to your assigned loan specialist during the process was not robust, not because of the specialist. In my opinion, it's due to the process. 

JEFFREY S.'s profile image
JEFFREY S. 
on Birdeye

4 years ago

. 

JESSECA B.'s profile image
JESSECA B. 
on Birdeye

4 years ago

What made our experience was that of effective and prompt communication and timeliness of the entire process. It was nice to stay with this company as we have never had any discrepancies or quarrels. Thank you Penny Mac team for making this process as easy as possible. 

Ryker S.'s profile image
Ryker S. 
on Birdeye

4 years ago

Everything went smoothly. 

Lisa T.'s profile image
Lisa T. 
on Birdeye

4 years ago

Everyone I was in contact with throughout this procedure was helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.