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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great
Information was easy to understand. Process was easy even during a pandemic. Thank you to all that helped with our refi!
W
When I call the day before closing to find out the amount I need to bring to closing and was given an incorrect amount. My reason for refinancing was because my property taxes were increasing. I was told ny Michael Agular that my payments would go down because of the lower interest rate, but my payments increased in spite of the rate decrease. Receiving incorrect information throughout the process caused a delay in the closing of the loan.
Antonio's was great and I really appreciate him and everything he did. I do not believe he is at fault and would give him 5 stars. Aside from him though, the lending experience was a nightmare! We had to do our signing twice. Cash to close kept changing and getting higher even though nothing had changed with our circumstances. Our loan didn't fund the first time due to error by PennyMac and then I had to spend multiple hours each week calling my loan officer or Tony to get things fixed.
Perfect job. Thank you
satisfied customer
From the opening request for information to the closing everything went very smoothly. The original call started the ball rolling and everything was very professionally handled from there to the signing.
Pennymac has been my current mortgage company. When I began looking to refinance they actually contacted me to see if they could give me a competitive estimate. They way exceeded my expectations in reducing my rate and payment. I would definitely recommend them to anyone who's looking for a mortgage company.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,838 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.