PENNYMAC

MELODY F. 

on Birdeye

5 years ago

Despite the fact the we are all working remotely Maranda and her team made the refinance happen. We're happy with everyone we worked with start to finish. Thanks. 

MARTY M. 

on Birdeye

5 years ago

I've refinanced before and it was a very unpleasant process. This time around, everyone was very communicative, patient and friendly. They did not constantly bombard me w/ emails or phone calls about giving them more documents. It was the easiest process and I'm grateful for their professionalism and their attention to detail. I highly recommend. 

TOMOKO T. 

on Birdeye

5 years ago

Everything was very smooth except for the time it took. I understand because of COVID19 it was difficult , but frustrating that I had no idea what is going on until I talked with Ashley. she was great. 

JUAN C. 

on Birdeye

5 years ago

Your reps are very easy to work with and kept me up to date on the process of my loan. 

Hunter H. 

on Birdeye

5 years ago

Jason was not helpful at all and never returned my call. Anytime I called PennyMac I would get another representative and have to explain all over what was going on then they would give me information I was requesting. Other than the lack of communication by Jadon, it was a seamless process. 

MICHAEL R. 

on Birdeye

5 years ago

PennyMac is a wonderful wonderful company! Elizabeth was awesome person to talk to and always was fun to talk to!!! she's an excellent person for your company !!!!she definitely needs a pay raise because she is unbelievable!!!! 

Jessica L. 

on Birdeye

5 years ago

I thought the process was simple enough to go through. I'm really glad someone was always available to answer my questions. 

DAVID M. 

on Birdeye

5 years ago

From the first call talking with fill until the closing it was an easy process. Everyone we dealt with was helpful and pleasant. 

MICHAEL W. 

on Birdeye

5 years ago

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