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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
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Lezlie R.'s profile image
Lezlie R. 
on Birdeye

4 years ago

PennyMac explained everything clearly and communicated with me throughout the whole process. Their team is always easy to work with and very helpful! Thank you!! 

Martin P.'s profile image
Martin P. 
on Birdeye

4 years ago

Have a nice day 

RAECHEL A.'s profile image
RAECHEL A. 
on Birdeye

4 years ago

Easy and fast refinance! 

MARKUS E.'s profile image
MARKUS E. 
on Birdeye

4 years ago

I had a slight issue with some of the process but that has nothing to do with the team. I just happened to have a pandemic happen during my process. So given the situation I am truly happy with how everything worked out and wanted to say thank you. 

STEVEN A.'s profile image
STEVEN A. 
on Birdeye

4 years ago

Better explanation of docs required. Had to redo some docs which extended the time frame. Since my husband is a vet I felt that the appraisal should’ve been free. We’ve had free appraisals in the past. Thank you 

JONATHAN L.'s profile image
JONATHAN L. 
on Birdeye

4 years ago

First of all, this was my second attempt to get the refinance done. My first agent simply disappeared. Got the process going again with another agent, and was then referred to the MAC team - of which Rachel is a part. Rachel and the other members of the team were great as individuals, but it was extremely messy and confusing in terms of inconsistencies between them and between them and the other parties involved. But it got done in the end. 

PATRICK H.'s profile image
PATRICK H. 
on Birdeye

4 years ago

Personalized service and worked out paperwork. 

DANIEL L.'s profile image
DANIEL L. 
on Birdeye

4 years ago

NA 

Thomas D.'s profile image
Thomas D. 
on Birdeye

4 years ago

Mr Ramon, was a joy to work with, his knowledge and professionalism was was extremely important. He explained everything clearly and responded to all of our questions in a timely manner. If he were one of my employees I would work very hard to keep him working for me. Thomas H Decius 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.