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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,969 reviews
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NEIL M.'s profile image
NEIL M. 
5 years ago

Very simple and pain free process. 

Codie B.'s profile image
Codie B. 
5 years ago

Everything went great, I just wished I was told before charging me $1,800 for a notary. I would have made it possible for a one time signing. That's the part I'm upset about. That's way to much for a guy to sign paper work. 

JOHN S.'s profile image
JOHN S. 
5 years ago

If the notary had followed proper covid guidelines and had us sign all needed closinging documents at one appointment. And nobody from PennyMac notified us that all necessary closing documents were not signed 

JAMES H.'s profile image
JAMES H. 
5 years ago

Great job 

Gregory H.'s profile image
Gregory H. 
5 years ago

The only difficult part of the process was gathering the required documents. The PennyMac team made the rest of it smooth sailing. 

GREGORY M.'s profile image
GREGORY M. 
5 years ago

Very professional answered every question promptly TRUMP2020 

James Outlaw I.'s profile image
James Outlaw I. 
5 years ago

I paid my morgage twice due to not having my old morgage payment canceled before closing. I'm sure that will be resolved soon. That and the law firm was a bit unprofessional. But no problems on penny mac's side at all. Great service from all agents. 

PAUL D.'s profile image
PAUL D. 
5 years ago

It was fast closing and that was great. 

Jynene R.'s profile image
Jynene R. 
5 years ago

Due to no fault of anyone a global pandemic broke out and we just got lost in the shuffle. We did manage to close though and that was pretty spectacular. There just wasn’t much communication. Luckily, I worked in mortgage for years and am familiar with the process. If I did not have that background, this would have been a bad experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,969 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.