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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was seamless and smooth start to finish. Each time I communicated with anyone at PennMac it was pleasant and professional. Huge thanks during the middle of a pandemic.
PennyMac made our refi easy and we felt very well informed every step of the way, even in today’s uncertain times! Thank you Norma!
Thank you for the smooth process.
The PennyMac team communicated very well and very efficiently. They always kept me in the loop and they made the refinancing process very smooth.
Our loan went very smoothly from the very beginning, even after request for lowering the fees I was very satisfied.
Clear effective communication!
Long hold times on the phone. No way to reach my loan processor directly. Incorrect information provided. After various phone calls/emails from Gwendolyn Wheaton to upload specific docs which had already been uploaded, I learned the documentation was uploaded to the incorrect area (there were so many areas, and no clear direction on where to upload). After several emails to confirm my closing location, Gwen still provided the incorrect address/state to the remote notary.
Thank you for your KINDNESS and your PROFESSIONALISM.
Pretty seamless, even with the phonebook size paperwork.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,817 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.