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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
None
Awesome job!!!
Very quick, informative, friendly. Great service!
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My closing happened a month later than was predicted - due to the lack of attention and accurate processing by PennyMac. It became frustrating and annoying. I was already a customer of PennyMac - "simply" doing a refi. I've never had a problem with the company's SOP but I felt very unimportant receiving the routine emails sent repeatedly. As a customer service professional, what would have made the experience better was accurate personal contact and efficient follow-up. Thank you for asking.
Profesionales!
Friendly and attentive service. Got a lower rate and in the end lower overall costs for my loan long term.
The PennyMac Team made my refinance process a breeze. I called to inquire about refinancing. On thing lead to another and here we are one month later with a 2.75 rate, who could ask for more. We were at 5% and thought ok 3.8 would be 👍. We’re over the moon and the process of uploading documents online to esigning. All made easy. Thank you 😊 PennyMac
Easy and non stressful
PENNYMAC has a 4.5 star rating with 48,842 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.