PENNYMAC

James L. 

on Birdeye

5 years ago

The process was seamless and smooth start to finish. Each time I communicated with anyone at PennMac it was pleasant and professional. Huge thanks during the middle of a pandemic. 

KRISTEN T. 

on Birdeye

5 years ago

PennyMac made our refi easy and we felt very well informed every step of the way, even in today’s uncertain times! Thank you Norma! 

BARRY W. 

on Birdeye

5 years ago

Hello Nicholas was Outstanding, Explains everything in order, we did not have any problem. His personality and the Respect is what I Like about him, he was on time with everything. God Bless him and Keep up the Outstanding Work Amen Thank you so much Barry Wayne Wortham 

JOSEPH Sukeforth J. 

on Birdeye

5 years ago

Everyone that I talked with were very friendly,knowledgeable and more than willing to answer any and all questions that I had. I would recommend them to anyone,especially my friends. 

Deborah J. 

on Birdeye

5 years ago

Timely and convenient refinance!!! 

KELLI C. 

on Birdeye

5 years ago

Our loan went very smoothly from the very beginning, even after request for lowering the fees I was very satisfied. 

MIRIAM N. 

on Birdeye

5 years ago

Great communication & clear information through the whole process. 

AARON F. 

on Birdeye

5 years ago

had issues with angel Potts... A lot of lack of communication on her end. First i was told that I was eligible for a cash out refi come to find out after already paying for an appraiser that I was not. And fell short of the wait period by a month. got blamed for it. I got told by her that I shoulda knew the exact time from last refi. as if it was my job.(I did get reimbursed) also 4-5 times of getting told I would get a call back, would wait by my phone to No call. list goes on. Not happy. 

Joshua B. 

on Birdeye

5 years ago

Clear effective communication!