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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,887 reviews
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Jeremiah C.'s profile image
Jeremiah C. 
on Birdeye

4 years ago

. 

Annette C.'s profile image
Annette C. 
on Birdeye

4 years ago

IT WAS VERY QUICK 

Travis B.'s profile image
Travis B. 
on Birdeye

4 years ago

N/A 

Eric R.'s profile image
Eric R. 
on Birdeye

4 years ago

👍 

DREW M.'s profile image
DREW M. 
on Birdeye

4 years ago

Thanks for everything 

COURTNEY S.'s profile image
COURTNEY S. 
on Birdeye

4 years ago

Glenn Manalus and Chris Cruz were thorough, careful and provided exceptional customer service. 

GREGORY H.'s profile image
GREGORY H. 
on Birdeye

4 years ago

During my refinance the Pennymac team was busy. Sometimes I did not get replies right away, but this was during the Coronavirus issue so it is understandable. Brian Mitchell was fantastic to work with. I would recommend him. My concerns are more with the original Loan Officer. 

CAROLYN A.'s profile image
CAROLYN A. 
on Birdeye

4 years ago

Loan process was easy, had a great experience. Closing was in my home, Very convenient. 

Brian D.'s profile image
Brian D. 
on Birdeye

4 years ago

Scheduling a date/time for the official closing was very confusing and resettled in several rescheduling a. I would send an email to my PennyMac reps but didn’t always get a response. I would then have to call into the general line in order to get assistance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,887 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.