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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,218 reviews
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RAYMOND A.'s profile image
RAYMOND A. 
5 years ago

Was OK. Payments were much higher than originally communicated. 

Kyle K.'s profile image
Kyle K. 
5 years ago

Glenn was super responsive and clearly explained the process. 

TIFFANY B.'s profile image
TIFFANY B. 
5 years ago

John Buchanan was so helpful and patient with me during the whole process! 

AMANDA C.'s profile image
AMANDA C. 
5 years ago

It has been a great experience working with everyone at PennyMac. Things flowed very smoothly and Carmelita kept me informed with progress updates frequently. 

Deborah S.'s profile image
Deborah S. 
5 years ago

This is our second home loan with PennyMac Loan Service. Since I had always received exceptional service when I called PennyMac with questions or concerns I chose PennyMac for this home loan. I was happy that I did. Selling our home at the same time as purchasing our new home was a very stressful situation. I always felt at ease after speaking with our Loan Officer Layal or Jesse Ramon. After dealing directly with PennyMac you know exactly what is going on with your loan. 

CHERYL G.'s profile image
CHERYL G. 
5 years ago

Robert kept communication clear, constant and was available when I needed him. Thank you for your fantastic assistance during this process! 

JOSEPH C.'s profile image
JOSEPH C. 
5 years ago

I was provided with all the necessary information that gave me the confidence to move forward with the loan process. There was never a time where any of my questions were not addresses. Great service from great people! 

James S.'s profile image
James S. 
5 years ago

easy and accurate 

Michael P.'s profile image
Michael P. 
5 years ago

Both Katherine and Jason, as well as, the Penny-Mac team fulfilled my expectations of the loan application. Both answered my questions and were timely with their responses. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,218 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.