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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,988 reviews
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Raymonda R.'s profile image
Raymonda R. 
5 years ago

Everyone that I talked to was always pleasant and never pushy or overbearing getting through the process. I enjoyed that my answers to my questions were answered late evening and sometimes weekends when I wasn't expecting them. It was a seamless process. Good Job!! 

Corry Y.'s profile image
Corry Y. 
5 years ago

Jorge Blanco should be commended (and get a raise) and is an asset to your team. He explained the refinance process very clearly and always answered emails, phone calls and questions promptly. Thanks again! 

David F.'s profile image
David F. 
5 years ago

It took longer to close the loan than I expected. 

Lynn W.'s profile image
Lynn W. 
5 years ago

Not the best experience with refinancing. 

Stephen S.'s profile image
Stephen S. 
5 years ago

Great experience, made things very easy to move forward with confidently 

STEVEN S.'s profile image
STEVEN S. 
5 years ago

First, let me say that Lana and Ben were great from beginning to end. I rate shopped and Ben was extremely helpful. I felt that he was being honest, upfront, and shared everything. My experience with another company during that time was not equivalent. I felt like I was getting all the info that I needed from Ben to make a good decision. Lana was on point, helpful, kind, a great communicator, and very available! I'm extremely thankful for all she did to help me close and for her understanding! 

Samantha F.'s profile image
Samantha F. 
5 years ago

AJ did an excellent job of keeping in touch weekly and answering any questions I had. 

FRANKLIN M.'s profile image
FRANKLIN M. 
5 years ago

We have been happy having our mortgage with PennyMac, and when we knew we wanted to refinance, it only made sense to stay. George Reid and the mymacteam were very communicative and the process was clear, simple and relatively quick. Thanks again, we greatly appreciate it! 

DANIEL G.'s profile image
DANIEL G. 
5 years ago

The recommendations and explaining how mortgages worked. I was very satisfied with everything. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,988 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.