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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everyone that I talked to was always pleasant and never pushy or overbearing getting through the process. I enjoyed that my answers to my questions were answered late evening and sometimes weekends when I wasn't expecting them. It was a seamless process. Good Job!!
Jorge Blanco should be commended (and get a raise) and is an asset to your team. He explained the refinance process very clearly and always answered emails, phone calls and questions promptly. Thanks again!
It took longer to close the loan than I expected.
Not the best experience with refinancing.
Great experience, made things very easy to move forward with confidently
First, let me say that Lana and Ben were great from beginning to end. I rate shopped and Ben was extremely helpful. I felt that he was being honest, upfront, and shared everything. My experience with another company during that time was not equivalent. I felt like I was getting all the info that I needed from Ben to make a good decision. Lana was on point, helpful, kind, a great communicator, and very available! I'm extremely thankful for all she did to help me close and for her understanding!
AJ did an excellent job of keeping in touch weekly and answering any questions I had.
We have been happy having our mortgage with PennyMac, and when we knew we wanted to refinance, it only made sense to stay. George Reid and the mymacteam were very communicative and the process was clear, simple and relatively quick. Thanks again, we greatly appreciate it!
The recommendations and explaining how mortgages worked. I was very satisfied with everything.
PENNYMAC has a 4.4 star rating with 47,988 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.