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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for the great customer service.
Jelanie Kellar and Blen Alemu were very friendly and informative. The process went very smoothly and fast.
Responsive personnel that addressed me questions in detail. Document request interface very unclear. Website kept saying there were documents that were required that weren't, said that there were documents to review that had been, documents not submitted that had. Fortunately staff were able to tell me to dismiss these inconsistencies but was definitely suboptimal and added stress.
Great company! So fast, IRLL, done in less than 14 days. Thank you!
Thanks!
Courtesy and promptness of all Penny Mac team. I felt I was not rushed into decisions and all my questions were answered, even some questions that had to be explained a second time. Great experience and easy process. Thank you all ! Linda
Professional, expedited quickly n easy.
Sharon was very professional and polite. She took care of my problems and returned my phone call’s. If it wasn’t for her I would have cancelled my loan. Unlike the loan officer i dealt with you never returned my calls. Thank goodness for Sharon she deserves a raise. Thanks again Sharon
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,871 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.