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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Speed and simplicity of the process. Mr. Mejia and Mr. Webb were highly professional as well as personable in our communication.
Great start but communication slowed with the MAC team processing. Closing process was great.
Smooth process w very helpful website for document upload and viewing.
Courtesy and professionalism
Everything went great! Everyone was perfect!
N/A
The whole process from beginning to end I did did not believe it would go this smooth. Great job pennymac
Outstanding communication and commitment
My closing date was set for 2/15/2020 but the day right before it was discovered that my escrowed taxes were unpaid. Molly couldn’t help me understand why. Customer service may have been at fault for that but again no one could figure it out so I was delayed closing for another week. Molly stopped answering or calling before the issue was solved. I had to keep calling to see if the issue was solved and someone else had to step in and expedite my closing process for me. Thank God for him!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,219 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.