This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything from start to end, good communication from all involved
Timeliness
This was the most clear and simple loan experience we have ever had!
Get my name right please, even after pointing it out a few times, all emails, including this one is addressed to my husband Ed. Not once was he personally involved with the process, except for signing. Calls were with me, Cynthia but all emails from you were addressed to Ed. Otherwise, it was a great experience. But very frustrating that you continued to address me as Ed in your emails. This alone is why I will probably not use PennyMac again.
Overall, the process went smoothly and the team communicated regularly.
The process was explained clearly. Thanks for being patient in explaining things to me. Communicated With me very step of the way. Really felt like I mattered. Thank you penny mac
Every interaction I had was pleasant, informative, and professional.
Your team was helpful and easy to work with looking forward to refinance in the future
Helped me not worry during the closing process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,988 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.