This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Relatively simple, willing to assist with any concerns on the same day
a
My loan officer really worked hard to get my refinance approved and the MAC Team was exceptional . Expectations were exceeded every step of the way!!!
Ok
I wasnt contacted to pick a closing time. I didnt receive closing disclosures until the day of closing. Legally supposed to have it before then. I never got to speak to the same person, when I did they didnt know the answers and when I asked to speak with supervisors they were always in a meeting and when I requested to have them call me when they get out of their meeting I never received a call back. I was told at application that we would close around middle of Jan. Was end of Feb.
David the loan officer sold me on the loan by offering a credit incentive because i was a repeat customer. I was on a budget & I accepted, against the advice of my realtor. Once we opened escrow, the process moved departments and the frustration began, lack of communication & unorganized. I also spend additional money I was not planning and needed to,in order to close escrow on time. Refis might be ok,($ incentive) but not for purchase loans.
Professional on every level.
very helpful people i had the pleasure of working with
The ease of this entire loan process was made very easy & super convenient!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,986 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.