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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Smooth closing experience.
The process was smooth and easy.
Timely friendly people with mostly correct info. I feel that the Closing was very confusing in fact we expected the closing to happen on a certain day and no one ever showed up here at our home to sign paperwork. We called PennyMac the next business day and rescheduled it. Other than this it was a good experience overall. The technical parts of sending and receiving documents was trying but this is because we're not real tech savvy.
Lowered my interest rate
Everything was easy and fast
Penny Mac messed up my closing 5 times. Get better.
Ms. Thompson, was very professional and courteous and any concerns or issues I had she resolved it with a smile. Again, thank you for your excellent service. Rudy Bernardy
Aida and the team she worked for made the whole process smooth and she kept us well informed. I would recommend it for anyone needing or wanting to re-finance.
Other then the miscommunication about me being on another title it was great
PENNYMAC has a 4.4 star rating with 48,888 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.