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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Erica Sanchez followed up and communicated in a very timely fashion. She was on top of it. Follow up and communication is often missing in many businesses that I do business with. This was not the case with Erica and PennyMac.
I had the same issue from start to close and was not heard until it was to late, now I'm not knowing what to do and his supervisor that was suppose to call me never did it's been days now I've tried calling in and seems like no one will take my call, I've spent hours on hold! Your ad says Experienced loan officers my loan officer was not that was a lie.
Refinancing was a breeze. Quick and easy!
Upon receiving my closing documents, I was informed by the notary public that I needed to write a check for an additional $142.00 because there was additional cost that wasn't factored in. I had NO previous notification by PennyMac that I would owe this money. Also, I never received any closing documents to view via online from PennyMac 1-2 days before the notary public arrived. Also, at my closing with the notary public, I received from PennyMac another PennyMac client's closing documents. :(
😊👍🏻
Sorry no comment at this time
Great communication and accurate communication and very informative explanations and Great Expectations this is what I describe working with PennyMac for my experience with PennyMac. Thanks; R.V.H.
Great people and easy to work with.
Friendly Helpful people, also getting the loan in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,988 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.