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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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Kenneth S.'s profile image
Kenneth S. 
5 years ago

Professionalism and sincerity from all of the staff! 

CRAIG C.'s profile image
CRAIG C. 
5 years ago

Reps confidence and clear communication 

Lise S.'s profile image
Lise S. 
5 years ago

First, I had to call numerous times to find out why the process was slowed down. Was told Title issues, but when I talked with someone else was told it was flood certification and that was two weeks after original question about length. Closing disclosure document had questions, was told they would be looked into and I'd be called back never was I had to call 5 days later! Was told they would be re-issued with corrections never were until 5 days later and then it was a RUSH to get them done.. 

Bruce A.'s profile image
Bruce A. 
5 years ago

PennyMac reached out to me and made offer equal to one I was researching. Ryan was good at helping me along, esp. with the online process 

SYLVESTER HALL J.'s profile image
SYLVESTER HALL J. 
5 years ago

A fast and easy process. The agents I talked to were knowledgeable and very friendly. 

ARTHUR P.'s profile image
ARTHUR P. 
5 years ago

The experience was made easy and explained thoroughly and would recommend to others to go through PennyMac for home buying or refinancing. 

Jason E.'s profile image
Jason E. 
5 years ago

Very clear and efficient. My agent worked hard to answer questions and bring value to our transaction. 

Darrell G.'s profile image
Darrell G. 
5 years ago

Very personalized... friendly and easy service! 

EDWARD DOWNS J.'s profile image
EDWARD DOWNS J. 
5 years ago

Easy application to closing process that met our refinancing needs. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.