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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It couldn't have been an easier process! I wish my initial home loan was done through PennyMac.
I was kept well informed by friendly helpful staff
Was given the right information and good follow up.
all parties were very efficient in their duties regarding my loan process.
The people I worked with on the phone were easy to understand, patient and knowledgeable.
Extremely poor customer service. My calls and emails went unanswered. When I did speak with Blen she was rude and dismissive, when it was time for the closing papers signing only then was she communicative. I would NEVER Recommend Pennymac and will go as far as to Yelp how horrible my experience was. I highly recommend Lean Six Sigma to this organization if you plan on continuing the mortgage business.
Everyone that I dealt with was extremely professional. I received weekly updates until the load closed.
On time as stated
fast and very good service less than 30 day
PENNYMAC has a 4.4 star rating with 48,889 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.