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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The Mac Team worked very hard to come up with an arrangement that helped me very much. I know it was not simple and I really appreciated all the hard work they did.
Such a painless process.
Start up went well. Called weekly with updates and the process went fair. We were told we need some money to close and we were fine. The following week we were told no money to close and notary was appointed and appointment was made. The day came (Friday Feb 28th)and passed and I did not hear from anyone. I called in the follow Monday and was told that we now need money to close and need to provide two months of bank statements for underwriting. Why didn't you call me?
Seamless process and good customer service
Both Daniel and Beth were great from the start and diligently worked to get my VA loan through within the allotted window. Both were available to answer questions and if they weren't would get back to me in a reasonable amount of time.
I had no intention to refinance my house this year. I just new that my debt to income ratio was off the charts, and HORRIFICALLY heavy on the Debt. Apparently, I was way wrong. I went into the process with far more speculation than a man of 54 should, in my opinion, have. After all, I had been making Mortgage payments for 24 months. 0 late payments. So I proceeded, and now have a much lower interest rate, and lower payments. Thanks for reaching out to me.
When I decided to refinance, I contacted PennyMac and the process could not have been any easier. The representatives I spoke with helped me through the application and processing steps and my loan was closed in a very short period of time. I couldn't have had a better loan experience and it was all due to the knowledge and expertise of PennyMac's representatives. They were great! I would recommend them to anyone looking for a reliable company. Sharon Walter - California
I had some questions for Monisha Gleghorn and never got a response from her. had to relie on others.
Excellent to work with, good experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,890 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.