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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,890 reviews
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Keith T.'s profile image
Keith T. 
on Birdeye

4 years ago

Tamika took care of me and made the process stress free. 

Milta T.'s profile image
Milta T. 
on Birdeye

4 years ago

Each time I called PennyMac with a question, it was answered in a very timely manner. 

RICHARD STEVENS J.'s profile image
RICHARD STEVENS J. 
on Birdeye

4 years ago

Na 

Evan B.'s profile image
Evan B. 
on Birdeye

4 years ago

The process was smooth, Jacob Rogers was great to work with. 

Marc K.'s profile image
Marc K. 
on Birdeye

4 years ago

Kali and Angel were fantastic. They are a credit to your company. I have already recommended other veterans to your company. I have never in my life seen a mortgage loan close in 16 days from first phone call to signing with the escrow agent. So happens I had PennyMac prior to this closing. Thanking you and your whole staff and again Kali was more than Superb she was great. 

GRETCHEN W.'s profile image
GRETCHEN W. 
on Birdeye

4 years ago

As I’ve communicated to Teresa Henry, my loan was just put on Miranda’s desk to gather dust. She kept asking me for prof of closing costs of $6,xxx.xx of which I was promised By the loan initiator I would not be responsible for paying. He said I was granted a $4,xxx.xx credit to help with closing costs. She ignored what I told her, he said he also told her, she ignored that... and the loan sat dead from 2/7-2/27... when I finally asked for a supervisor. Once I got ahold of Teresa, It Resolv 

ROBERT S.'s profile image
ROBERT S. 
on Birdeye

4 years ago

N/A 

PERRY R.'s profile image
PERRY R. 
on Birdeye

4 years ago

More and better explained communication overall would have made my experience better. 

Michael M.'s profile image
Michael M. 
on Birdeye

4 years ago

Regular communications on the forms and process. The closing was ahead of schedule. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,890 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.