This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great communication, great rates, low refinance costs, great experience.
My experience was terrific and I always felt like professionals were taking care of my documents at all times. Because of this I never had any serious doubts about my whole refinance processes. Nicholas Hagan was amazing and because of his role in my paperwork everything went smoothly. Penny Mac has an array of amazing agents who genuinely care about you and you’re needs.
I have even faxed in the documents to cancel the closing twice and have heard nothing this is along with an email. I do not want to do business with your company and do not want my loan refinanced. I want to stick to the original loan so I can find a different lender/broker. This was a terrible process and I want nothing more to do with Penny Mac entirely. The closing date was months behind, the information represented was inaccurate, there was a lack of communication after dozens of emails
Better communications, I had to initiate communications. Not having to deal with many different agents. People not making assumptions. Repetitive questions from different agents.
I was very happy to do a refinance with PennyMac Loan Services. They made me feel comfortable throughout the process and made me feel proud that I had succeeded with my goals to get to this point where I had made the correct financial choices to be able to get a better deal on my current loan. They kept me notified throughout and I was able to supply them with the documents they requested on the same day they asked for them so the process seemed like it flowed easily.
The experience was great.
Ronald was great to work with. If i had any questions or concerns he was always there to help. Thank you Ronald!!
PennyMac did a great job handling my refinance! Thank you guys!
Simple process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,981 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.