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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Representatives were always available and given the time crunch for the close date did very well!
It was a pleasure doing business with all involved.
Marques Lusk was very rude to me on the phone and hung up on me before I could finish. He was unprofessional asking for my SSN before telling me who he was. He made a decent experience horrible.
There was Miss quoted facts documents had to be done over the amount that was supposed to be given to me was wrong and the closing was passed the 15th from what I understand causing me an additional interest and late fees very bad on handling combat veterans loans. I will not use your loan company again. I will let my Veterans Organization know too.
The communication was very pleasant and supportive of your staff, my wife and I thank the PennyMac team for a great experience.
The ease of the process and explanation of the process
The Loan service team was very responsive and helpful.
The process was very smooth, everything was exactly as explained.
Everything went very quickly and smooth.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,817 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.