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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went like clock work.
This was our second loan with PennyMac and it went as smoothly as the first one. Great to deal with.
I felt like once I got passed on from Patrick.....communication was poor I had to call many times with questions. I never got the second contacts information....He would call periodically but I would have liked to have more contact to see how things were going. Patrick was great at the beginning I just wish we could have had him all the way through
Eric was absolutely wonderful from the 1st day I called until closing.
It was a pleasure to work with Sonia
Your friendliness, professionalism, and communication.
I have closed many, many times and on many homes but this was truly the worst experience of my life. I have never in my lifetime received such poor customer service. Nearly every time I called was a nightmare. A NIGHTMARE!!! I cannot stress this enough. I think I have PTSD from this closing. At one point it was so bad, I was thinking I cannot be talking to Penny Mac....this must be fraud. I honestly thought about calling the AG of your state to report it at one point. It was terrible.
she was so helpful.
Haden Grant was a big help also
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,169 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.