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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,249 reviews
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Kris L.'s profile image
Kris L. 
5 years ago

I had to reach out multiple times to get info to our realtor. The closing paperwork was hours late on the day of closing. We had to submit paperwork multiple times. We were told that our file was missing at one point. The realtor had very difficult time getting info and requested paperwork from loan personnel. 

Michel A.'s profile image
Michel A. 
5 years ago

Really quick closing, really happy with new payment, no cost out of pocket for closing, everyone involved was very helpful and had great communication. Couldn't been happier. 

PAUL S.'s profile image
PAUL S. 
5 years ago

Closing documents and closing request was never sent to title company and resulted in a missed appointment and wasted time on my families behalf 

Jamal R.'s profile image
Jamal R. 
5 years ago

Easy process 

Charles M.'s profile image
Charles M. 
5 years ago

Fast process from start to finish 

SHAN M.'s profile image
SHAN M. 
5 years ago

Pia and the PennyMac team we're amazing. A real estate attorney here in Savannah and my real estate agent here in Savannah where I'm amazed at how smoothly the closing went 20 thumbs up 

David A.'s profile image
David A. 
5 years ago

Easy process and streamlined everything for a quick close. 

SATIT G.'s profile image
SATIT G. 
5 years ago

The refinancing process was great, however, the eSigning can be difficult for someone who's not familiar with technology. Sample, I processed my signature and it did not showed up when I eSigned the document. Moreover, the old VA required termite inspection form is no longer the same and we had to resubmit the current termite report four times during our refinancing process. Overall, the communications between all PennyMac during the holidays were great! Thank you. 

DAVID S.'s profile image
DAVID S. 
5 years ago

It was quick, clear and everyone was pleasant to talk to. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,249 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.