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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It took nearly 30+ days to do a rate reduction, we had to keep calling in and speaking to Mary because Ryan wouldn't return our call's but he did e-mail me once or twice. We received multiple Closing Doc's and none were the same and no one could explain why one showed no tax, one showed HOA dues in the payment ect....We finally got it right the night the Notary was at our house but we still had to call in and ask for a Mgr. because the numbers were off but it was due to no payment till March.
FEEDBACK
The professionalism of and knowledge of staff member
Very easy
Cheree was fantastic in every way throughout my experience with Penny Mac! The process was handled professionally and quickly!
:)
More communication. I was making all the phone calls to check the status of the loan.
was easy
Personal service and less paperwork.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,818 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.