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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,002 reviews
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Christopher T.'s profile image
Christopher T. 
3 years ago

Communication with Shay was great, if she didn’t know an answer she found out and called me back right away. 

Lucius F.'s profile image
Lucius F. 
3 years ago

Better communication and availability of loan officer. 

Michelle F.'s profile image
Michelle F. 
3 years ago

I am not sure if this was the first loan Paul handled, but when my husband, myself, and our title company have to explain to him what he is doing incorrectly, there is an issue. Looking back, we should have requested a different loan officer on day two. There was far more stress on us than was necessary during this process due to his confusion and inconsistency. Addition training is clearly needed. 

Alvin C.'s profile image
Alvin C. 
3 years ago

had an awesome team , daisy and brandon were amazing 

Evan B.'s profile image
Evan B. 
3 years ago

Great experience! 

David G.'s profile image
David G. 
3 years ago

The loan process was seamless for the most part. Everyone on the M.A.C Team was helpful and professional. 

Joshua T.'s profile image
Joshua T. 
3 years ago

Everything went as planned, except for a few bumps along the way. 

Ryan D.'s profile image
Ryan D. 
3 years ago

Promptness 

James C.'s profile image
James C. 
3 years ago

Happy with the experience. Thank you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,002 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.