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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,139 reviews
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Deanna P.'s profile image
Deanna P. 
on Birdeye

2 years ago

I've been a happy Penny Mac customer for several years so when I decided to refinance, staying with Penny Mac was the obvious choice. The whole process was smooth and easy; everyone I spoke with was very helpful. I am looking forward to being a Penny Mac customer for many more years. 

ISAAC V.'s profile image
ISAAC V. 
on Birdeye

2 years ago

Edward was absolutely helpful and patient. Many times I was traveling and he adjusted to my schedule and was very pleasant to speak with. The entire process was painless and very professional and on time. I would definitely do this again if needed. 

Rashaun P.'s profile image
Rashaun P. 
on Birdeye

2 years ago

The entire process from beginning to end. I had never done this process prior. Therefore, I was very unclear with things. The loan officers walked me through step by step by answering questions, responding to emails, frequent check in calls etc. The patience was truly appreciated. This was a very smooth process. 

Herbert Higgins I.'s profile image
Herbert Higgins I. 
on Birdeye

2 years ago

Deon made my experience very nice he answered questions and emails in a very quick manner 

CYNTHIA V.'s profile image
CYNTHIA V. 
on Birdeye

2 years ago

I really appreciated the fact that when I had a question it was answered promptly. I was kept up on everything step right up to closing and everyone was all helpful and if the didn't know the found out for me and for that I'm am thankful. 

CARLOS SANCHEZ J.'s profile image
CARLOS SANCHEZ J. 
on Birdeye

2 years ago

Very helpful. 

Miguel M.'s profile image
Miguel M. 
on Birdeye

2 years ago

Very polite and informative 

Thomas P.'s profile image
Thomas P. 
on Birdeye

2 years ago

De'Loria was energetic and super helpful from the start of the loan process all the way to closing! She was even able to navigate our complex situation with me deployed and POA signing the final documents. A+ all around! Promote above peers :D 

William B.'s profile image
William B. 
on Birdeye

2 years ago

Everything went well and as expected. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,139 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.