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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
During phone conversations, it would have been a better experience if the tone had been a bit more empathetic and less robotic. Someone that's looking to refinance most likely is going through a hardship and it helps to hear a friendly voice on the other side of the line. That's all.
Such a great experience , i will not use anyone else in the future!
Very easy and stress feee refinance. Very helpful!
Great experience
Sandra was a trooper through a tough purchase with many bumps in the road to closing, she was always available, always upbeat, always compassionate and above all always professional and ultra hard working to get us to closing on the day we needed! She was very knowledgeable and had answers for our questions quickly! We could not have asked for a better experience than the one we had with Sandra Benavidez!
Seamless process overall!
Great experience.
Super responsive to both emails and phone calls. Also super knowledgeable with all the questions we had.
Working with the PennyMac team really streamlined the process. Being able to upload and submit paperwork electronically really helped out. Even the movile Notary made the process so much better.
PENNYMAC has a 4.4 star rating with 49,002 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.