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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,002 reviews
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Andrea C.'s profile image
Andrea C. 
3 years ago

During phone conversations, it would have been a better experience if the tone had been a bit more empathetic and less robotic. Someone that's looking to refinance most likely is going through a hardship and it helps to hear a friendly voice on the other side of the line. That's all. 

Joseph C.'s profile image
Joseph C. 
3 years ago

Such a great experience , i will not use anyone else in the future! 

Everett S.'s profile image
Everett S. 
3 years ago

Very easy and stress feee refinance. Very helpful! 

Chrisie L.'s profile image
Chrisie L. 
3 years ago

Great experience 

Andrew Chism J.'s profile image
Andrew Chism J. 
3 years ago

Sandra was a trooper through a tough purchase with many bumps in the road to closing, she was always available, always upbeat, always compassionate and above all always professional and ultra hard working to get us to closing on the day we needed! She was very knowledgeable and had answers for our questions quickly! We could not have asked for a better experience than the one we had with Sandra Benavidez! 

Jeuris P.'s profile image
Jeuris P. 
3 years ago

Seamless process overall! 

LAURA C.'s profile image
LAURA C. 
3 years ago

Great experience. 

Jesse M.'s profile image
Jesse M. 
3 years ago

Super responsive to both emails and phone calls. Also super knowledgeable with all the questions we had. 

Jason S.'s profile image
Jason S. 
3 years ago

Working with the PennyMac team really streamlined the process. Being able to upload and submit paperwork electronically really helped out. Even the movile Notary made the process so much better. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,002 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.