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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,523 reviews
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Michael M.'s profile image
Michael M. 
3 years ago

We had great communication and help. One suggest if if you are going to be away please let your customer know as it got very confusing in the end with too many hands trying to figure out what was happening. But overall we are pleased with the help we received 

Eric B.'s profile image
Eric B. 
3 years ago

Fantastic service! 

Laura C.'s profile image
Laura C. 
3 years ago

The process was easy the weekly call 

Paul A.'s profile image
Paul A. 
3 years ago

PennyMac quickly responded with one of the best rates of the three companies that I had made inquiries with and was by far the most reasonable in terms of fees and lender costs. Once I was passed from the originator to a dedicated processor I was quickly given an easy list of documents to provide and was able to upload them directly on the website. Every went relatively quick and easily. 

Nicholas B.'s profile image
Nicholas B. 
3 years ago

Easy process and people assigned to work with were accessible and helpful. 

Rebecca V.'s profile image
Rebecca V. 
3 years ago

............... 

Rodney H.'s profile image
Rodney H. 
3 years ago

The experience went very smooth, and i always knew where the process was during the entire (short) period of time this took to complete my refinance. Everyone also responded quickly to any questions i had 

ANGELA B.'s profile image
ANGELA B. 
3 years ago

Samijo was very clear, concise, and personable!!! 

Frederick D.'s profile image
Frederick D. 
3 years ago

Darcel was AWESOME! She followed up when she said she would and informed me of what to expect every step of the way! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,523 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.