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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Because agent they talk very nicely and friendly, and all the time if I call for ask the question they gave me nicely and helpful
There was an employment letter that I sent in and it took your staff a minute to realize They had the document. It held up my princess 5 days cause they kept dating it wasn’t what they needed.
Good communication throughout the loan process. Used technology when it made sense, real people called to follow up and offer help. Closed super fast and documents were accurate.
Friendly, professional, many double checks and reassurances, creative solutions- any difference in policy was small/insignificant or clearly explained from the initial intake loan officer to her (and signing is in blue ink 😊)
The clerk at signing didn’t speak English
The communication was KEY! Brandy was an excellent rep! She did everything within her power to ensure issues weee resolved
Samijo was very professional and helpful throughout the entire process.
Denny and Amanda were great! They were easy to work with and so friendly. They were both so quick to answer all my questions and made the loan process easy and comfortable!
Easy to talk to and communicate. They explained the process very well
PENNYMAC has a 4.5 star rating with 49,184 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.