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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great job!
The level of service received was excellent as was the communication. I had a wonderful team working on my loan processing. The only hiccup was the VA appraiser which I do not hold against Jamie.
Fast and easy
No hassle phone calls
Everyone was so nice. I have issues with computers and everyone involved help me through this. Most of all the loan process went faster than antipacated
I was very pleased with the whole process from start, with Riham Willis, to finish. Communication was always prompt and clear.
I had to keep calling the first guy who reached out to me. Mr. Nash was of greater help then the loan lady that I was assigned to. I don't even know her name to this day. If not for my continue conversations with Mr. Nash, I would have not known what what was going on.
The overall process was a nightmare. There were way too many people involved in the loan process to the point that I just stopped trying to remember the names of people. There were times that I was given information that was not accurate, but it was not by Nathaniel Orozco. I do not remember who told me incorrectly. I do know that my initial loan officer Ryan did not do a good job of explaining the overall process and how the loan would work. If it takes talking to five or six different people from different states to pr... read more
Thank you Chantel
PENNYMAC has a 4.4 star rating with 49,174 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.