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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac's appraisal reconsideration criteria does not accommodate for (very) wrong appraisals. This is a significant hinderance to a fair and easy loan process. The loan officer reviewed here was also very slow to communicate progress and had almost no understanding of the process, making everything much more cumbersome.
Every time Linda saw a need to contact me about my loan process she did and was very pleasant to work with. If it wasn’t for her questioning attitude my closing wouldn’t have happened on time and that’s super appreciated!
It was simple and direct
They made the process smooth and easy. They were always giving me updates on the loan either through email or a phone call. They were great at answering any questions or concerns I had. The process took less time than I expected. I definitely recommend them.
From start to finish, a very smooth process. Complete satisfaction.
Getting phone calls back and not feeling that they ignored me when they saw my name on caller id. Not having to keep struggling through the process for 3 months. Not having my closing scheduled and having it cancelled without someone letting me know. I did stay home for those days. My loan may have not been the easiest due to a tighter debt to income with my wife working in the service industry impacted by COVID the last two years, but it should not have been this hard. If rates had not gone up I would have quickly c... read more
Consistent clear communication and a very smooth process.
Everything went great! Thanks!
Received multiple emails requesting the same actions.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,155 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.