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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I enjoyed working with employee Long. He was very specific. Answered all of my questions, he was great
Brian kept me informed throughout the process.
Went very easy well knowledgeable
I think the process itself is very efficient. The reason for my low rating was due to my disclosure documents being incorrect. When I had questions, I was never connected to my advisor. Instead, I spoke to several different reps who could not answer any of my questions. They simply notified my advisor, in which we never spoke by phone to discuss. The emails I sent did receive a very brief response without an answer, nor a clear direction on how to resolve. We eventually got the document corrected..
Professional, fast, and easy to understand.
The entire experience was very professional and very knowledgeable.
It was a wonderful experience!
The only complaint I have about my recent experience is that I was told there would be no cash to close and I would have two months without a mortgage payment. In the end we had to pay almost a thousand dollars and only had one month without a payment.
I appreciate all your help.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,175 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.