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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ms. Allen was professional, kind, informative, and prompt in all of our exchanges. She made it easy to discuss the details to our loan, identify the changes and updates that needed to be made, and confirm the documents and signatures needed to close the deal. She was knowledgeable, personable, and very helpful. Two thumbs up from these satisfied customers!
Sandrea was prompt in reminding and following up
My refinance went effortlessly, I was also able to pull some additional money out for kitchen upgrades. Super excited 😆
Great experience
Everything was easy and everyone was easy to work with and instructions were easy.
I need to be very clear that Erika Stacy and all of your staff were great. What caused frustration is the technology used for verification of the documents within your Portal. I would submit documents and they would still show as 'pending' or still 'required'. I believe this was cause of much of the communication frustration between myself and your staff. Once again, Erika and your staff were great. Your people would rate at 10. :-) thank you!
This new experience was handled with care. Faster than I expected and also pretty smooth transition.
Edward was prompt, documents were accurate, communication was never an issue, extremely satisfied. Thank you .
Quick and easy process!
PENNYMAC has a 4.4 star rating with 6,789 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.