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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Being able to complete the documents electronically and having the closing at home made the process very convenient.
All though the system is less than perfect (e.g. system generated document request and application quirkiness) the people are amazing - Kayla and Jordan specifically! Both Kayla and Jordan were incredibly helpful, very responsive, and always insightful. I want to give Kayla a special thank you for her prompt and informed response to my countless emails! Thank you Kayla!
thay said would be simple wright from my phone that did not work thay could not read them had to go to office max and fax them tow diffent times the doc. part toke a will but we got thou it
Iam was FANTASTIC! I dealt with a few different folks on the PennyMac team. They were all good, but I was always RELIEVED when Iam answered the phone. I had a high degree of confidence in his abilities.
It took forever to get the appraisal done and we feel like it wasn't a fair one. We would like to have the appraisal redone.
It was a stress free process
Communications were constant and honest during the entire loan process.
Everyone did a good job following up on a regular basis.
PennyMac has serviced multiple loans for me for years, and I appreciate their streamlined process and professionalism.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.