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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Robyn and MAC team was great
Tracy was very responsive and was always pleasant to deal with. Thanks Tracy!
Krystal was the best. It was such a pleasure working with her. She was always professional, polite, helpful, and easy to talk to. She always answered any questions I asked her. She always returned my phone calls in a timely manner. Her customer service skills is above reproach. Because of her I would not hesitate recommending my family and friends to use PennyMac for their home loan.
Awesome service overall
From the beginning, our questions were answers promptly and friendly. Moving the process along was easy, quick, and fair. The overall experience was good.
Actually communicating with me. Returning phone calls. Having my actual loan advisor talk to me and not a different person every time.
Edward was very prompt to keep me updated throughout the entire loan process. He communicated via email and phone and was extremely clear regarding what I needed to do as well as what to expect and how long to expect each step to take. Edward was excellent to work with!
Sandrea was great, she was always upbeat and happy to talk andtook the time to explain. I would recommend her to anyone!
Great experience
PENNYMAC has a 4.4 star rating with 6,789 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.