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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Zenab N.'s profile image
Zenab N. 
on Birdeye

2 years ago

Robyn and MAC team was great 

Jelene Y.'s profile image
Jelene Y. 
on Birdeye

2 years ago

Tracy was very responsive and was always pleasant to deal with. Thanks Tracy! 

James R.'s profile image
James R. 
on Birdeye

2 years ago

Krystal was the best. It was such a pleasure working with her. She was always professional, polite, helpful, and easy to talk to. She always answered any questions I asked her. She always returned my phone calls in a timely manner. Her customer service skills is above reproach. Because of her I would not hesitate recommending my family and friends to use PennyMac for their home loan. 

Jacqueline V.'s profile image
Jacqueline V. 
on Birdeye

2 years ago

Awesome service overall 

James M.'s profile image
James M. 
on Birdeye

2 years ago

From the beginning, our questions were answers promptly and friendly. Moving the process along was easy, quick, and fair. The overall experience was good. 

Dan D.'s profile image
Dan D. 
on Birdeye

2 years ago

Actually communicating with me. Returning phone calls. Having my actual loan advisor talk to me and not a different person every time. 

David F.'s profile image
David F. 
on Birdeye

2 years ago

Edward was very prompt to keep me updated throughout the entire loan process. He communicated via email and phone and was extremely clear regarding what I needed to do as well as what to expect and how long to expect each step to take. Edward was excellent to work with! 

Nicolas B.'s profile image
Nicolas B. 
on Birdeye

2 years ago

Sandrea was great, she was always upbeat and happy to talk andtook the time to explain. I would recommend her to anyone! 

Christopher J.'s profile image
Christopher J. 
on Birdeye

2 years ago

Great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.