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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsQuick answer the phone and whoever pick up the phone they all try to help.
5 stars. The entire process was very fluid and easy.
Edward was very responsive and easy to work with.
Kristina made the loan process seamless and relaxed. She pretty much took the worry out of it for me. It was a wonderful experience from start to finish and I would wholeheartedly recommend PennyMac to anyone looking for a home loan or refinance!😊
My loan officer Kevin Jones is amazing. Pamela was great until the last two weeks. She did not respond to the Title Company and the Condo Insurance emails promptly and correctly. They had to send emails 4 times each and I had to intervene with a three way call with the Title Company. Since she did not send the closing document on Friday, we legally had to close a day later on Thursday. I lost sleep and weight that week due to unnecessary stress.
Thank you for the prompt attention
Julie was easy to work with and very professional
Closing costs and that I am at a higher rate now than I was before, at a time of all time low rates. Did not even try to work with me on rates.
Everything was well communicated and quick to respond. The people we worked with were friendly and made the process fairly easy!
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.