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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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TERI R.'s profile image
TERI R. 
on Birdeye

2 years ago

Everybody had Patience with me. Understanding of my questions and worries. Thank you All 

AUTUMN G.'s profile image
AUTUMN G. 
on Birdeye

2 years ago

Better communication regarding closing details and faster closing 

Mauro Sotelo J.'s profile image
Mauro Sotelo J. 
on Birdeye

2 years ago

The clear communication for every step. 

Pandu K.'s profile image
Pandu K. 
on Birdeye

2 years ago

Had a great experience with the overall process… 

Tige C.'s profile image
Tige C. 
on Birdeye

2 years ago

It was faster than promised - and truly made a difference! 

Bernice B.'s profile image
Bernice B. 
on Birdeye

2 years ago

Our Communication with Mr. Edward Sarkardehi, during our loan process was very professional at all time. He was very helpful with giving directions which made the whole process simple and less stressful. Edward took his time to explained the process before we started. He followed up with phone calls to ensure with understood instructions given. We appreciated his professionalism and attitude when he spoke with us. There were times my husband and I was unable to send the paperwork back as requested. He talked us through the ... read more

ROBERT JACKSON J.'s profile image
ROBERT JACKSON J. 
on Birdeye

2 years ago

Originator would respond when called or call back 

Jonathan M.'s profile image
Jonathan M. 
on Birdeye

2 years ago

There were major issues with Kristina's communication and we ended up closing a week after we should have because of it. If we had not been as far in the process we would not have continued with PennyMac. I ended up dealing with Felicia Johnson to finalize the loan after such a bad experience with Kristina. 

Santina F.'s profile image
Santina F. 
on Birdeye

2 years ago

This company and the employees have it together. All employees did what they said they were going to do and explained the next steps. My loan closed 30 days early and I had the best experience. I would highly recommend PennyMac to all of my friends and family. Best experience EVER!!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.