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PENNYMAC
- Mortgage Lenders
- Fort Worth, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great setvice
Firstly prompt and accurate communication would have helped immensly. Just one example of this was that we received three notices that PennyMac had all the forms and information needed only to be told that they needed more. We had to fax the forms to PM so I used UPS to do it. With all the forms we sent, we sent about $70 to do this. But the amount was not important to me as I just wanted to give them everything they needed. Yet we had to fax things three different times. The loan information itself was part of the problem. ... read more
She was very thorough.
The entire process went well. I am comfortable with the full outcome. The home visit to close was appreciated and it went very quickly. The agent was courteous and professional and very knowledgeable. I will refer PennyMac to others in the future. Thank you.
Ashley always responded promptly and accurately to my concerns even if I was the one making the interaction more difficult. She never made me feel like a burden and always informed me of what was going on and why.
I am very happy and very proud to do business with M.A.C Team It was very nice and easy user friendly and have great service.
I had to call 4 different times to get 4 different explanations as to where my $5k in missing escrow funds had gone and was told each time everything was fine and the numbers worked out only to have a "random audit" of my account acknowledge the money was missing and a credit was applied to my account about a month later.
Professional, knowledgeable, courteous, friendly
Seamless overall!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 2,652 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.