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PENNYMAC
- Mortgage Lenders
- Fort Worth, TX
About this business
Location details
14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Smooth, simple process. Professional and courteous assistance.
Paul was awesome. When he didn't know something he got someone who could help. Great experience.
Pual was incredible, he was prompt, clear, and friendly.
Too many people involved in the transaction.
Great Service
Great experience
Katherine Baker was very knowledge and helpful in answering all my questions thoroughly..I can't thank her enough for all the help..I highly recommend PennyMack..
Some of the communications could have been better. It seems emails went to a central inbox so we got responses from individuals other than the loan agent we’d been working with. Our agent would have to later respond and sometimes correct inaccurate information that was provided by someone who had not been involved in the process from the beginning.
Communication is/was the key. Just knowing that “my question(s)” are not hanging out on someone’s voicemail that never gets responded to, or unanswered email or text. Some businesses seem to have a problem utilizing the capabilities of all their devices. Your group seems to have it down. “Customer Relations”, we used to all it.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 2,671 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.