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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,652 reviews
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Samantha W.'s profile image
Samantha W. 
3 years ago

Quick and fairly easy, but I also had a lot of access to technology. 

Jamie W.'s profile image
Jamie W. 
3 years ago

Polite, terms of paperwork were clear, and items were processed in adequate time. 

Jason L.'s profile image
Jason L. 
3 years ago

The loan rep was great! 

Kathern J.'s profile image
Kathern J. 
3 years ago

I refiin September 2021 and closed with great rate in 10 days. Process went very smooth. 

Marcos Sanchez Y.'s profile image
Marcos Sanchez Y. 
3 years ago

great support and communication, closing on time 

Ohamien U.'s profile image
Ohamien U. 
3 years ago

Seems like no one was listening to me that my closing disclosure was just wrong. Brandon just sent me canned messages assuming that it was my problem. As soon as someone finally asked my originator about my question, I got a call and we sorted out the issue. Need better listening skills. (and maybe a better signing portal) 

Darrelle G.'s profile image
Darrelle G. 
3 years ago

Loan did not close on original closing day and no one called to advise that closing was being postponed. The next day processor reached out and said all phone systems was down and customers couldn’t be notified of anything. If I was made aware of closing being rescheduled that would have made my experience a lot better, 

Anthony M.'s profile image
Anthony M. 
3 years ago

Great customer service 

Shari M.'s profile image
Shari M. 
3 years ago

Excellent - a painless experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,652 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.