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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,652 reviews
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Paul B.'s profile image
Paul B. 
3 years ago

Thankyou all 

Tania Benitez A.'s profile image
Tania Benitez A. 
3 years ago

Clear communication and understanding from both Maritza and Andrew was key during this process. Awesome work ethic! 

George G.'s profile image
George G. 
3 years ago

Everyone I was in communication with was professional and followed through what they said the would do. 

Michael L.'s profile image
Michael L. 
3 years ago

The time frame and assurances were great. 

Jessica H.'s profile image
Jessica H. 
3 years ago

Calli made it great. Very nice and always checking in to update me. 

RANDALL C.'s profile image
RANDALL C. 
3 years ago

Overall, the refinance process was quite difficult. There were issues with the paperwork and waiting for a response from higher positions. This led to a missed closing date. That being said, I am still very happy with the overall outcome. When it comes to employees, the only one I actually cared to talk to was Dane. He was clear and detailed. He got answers when I needed them and followed up without me needing to reach out. Stellar individual. 

CHERI N.'s profile image
CHERI N. 
3 years ago

Great customer service and representative was friendly and knowledgeable. 

CHEALIE W.'s profile image
CHEALIE W. 
3 years ago

Everyone I dealt with was simply amazing. The paralegal who came here to do the closing documents was great as well! This has been the best experience. The only thing that was frustrating was receiving paper copies and emails of the same thing over and over several times for both. Seems like a waste of paper and time. Especially because they were things I didn't need to do anything with. For example demand for payoff in the mail. I got that several times in several days. Emails that were the same old thing over and over. Oth... read more

Sonya D.'s profile image
Sonya D. 
3 years ago

Tayyanna made the refinancing process very clear and quick, 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,652 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.