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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything 😊
Gina was indefatigably following the complicated path to closing the Refi with tenacity and patience
I was called by Penny MAC in the day before closing and told the closing date would be extended due to a document not being electrically signed. This document was signed on the date your company emailed it to me. I had to email a PDF of the document and email it to your company.
Everyone that I had contact with were very nice and easy to work with.
Although I was appreciative of my loan officers knowledge and willingness to help, the role between he and the "loan specialist" was never defined, and thus when I called and tried to reach Ms. Merritt, I either received someone else or even her herself who did not know as much as the loan officer did. This led to questions with no answers on Ms. Merritt's part. Request better overall coordination between loan officer and associate and delineation of the roles with the customer.
Everyone worked together to get it done quickly
This was a great experience for us. Everyone we encountered treated us with respect and we’re all very pleasant. We definitely recommend PennyMac😊
The entire process was smooth and the details were communicated clearly. I would definitely recommend PennyMac to family and friends.
I did a cash out refinace but only got a partial wire transfer....All because of a mistake and now have to wait 22 days for it to be corrected...Why should I be inconvienced for the mistake of others???
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.