This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone that I had contact with were very nice and easy to work with.
Although I was appreciative of my loan officers knowledge and willingness to help, the role between he and the "loan specialist" was never defined, and thus when I called and tried to reach Ms. Merritt, I either received someone else or even her herself who did not know as much as the loan officer did. This led to questions with no answers on Ms. Merritt's part. Request better overall coordination between loan officer and associate and delineation of the roles with the customer.
Everyone worked together to get it done quickly
This was a great experience for us. Everyone we encountered treated us with respect and we’re all very pleasant. We definitely recommend PennyMac😊
The entire process was smooth and the details were communicated clearly. I would definitely recommend PennyMac to family and friends.
I did a cash out refinace but only got a partial wire transfer....All because of a mistake and now have to wait 22 days for it to be corrected...Why should I be inconvienced for the mistake of others???
Great loan company. Employees are knowledgeable and proficient. Would absolutely highly recommend and use again in the future. Thank you PennyMac for your excellent service!
The Service was awesome, easy and quick.
It was a nice smooth operation. Communication was there. They worked with me and my busy schedule to meet the deadline of the closing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,115 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.