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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was difficult to determine if requested documents were communicated to my loan processor, because she would ask repeatedly for the same things. Also, once one document was sent there would be a request for a similar document (in this case I'm referring to my homeowners insurance - Penny Mac knew I had homeowner insurance; my original loan was with Penny Mac, and they had just made a payment out of escrow for it, yet they asked more than once for proof of insurance). Just two examples.
Our experience was seamless, thorough, and closed sooner than expected. Thank you very much for making this easy.
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The refi process was fairly simple and painless. We even closed earlier than originally estimated.
I was kept informed of the progress and all went smoothly. Gina was pleasant to work with
Everything went smooth
Was A Great Job We all The Team Thank you..
Very lengthy process
Gina was professional and very helpful. She answered and addressed our questions promptly. Thank you for the smooth process!
PENNYMAC has a 4.5 star rating with 2,125 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.