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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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SANDRA R.'s profile image
SANDRA R. 
5 years ago

It was difficult to determine if requested documents were communicated to my loan processor, because she would ask repeatedly for the same things. Also, once one document was sent there would be a request for a similar document (in this case I'm referring to my homeowners insurance - Penny Mac knew I had homeowner insurance; my original loan was with Penny Mac, and they had just made a payment out of escrow for it, yet they asked more than once for proof of insurance). Just two examples. 

ROY P.'s profile image
ROY P. 
5 years ago

Our experience was seamless, thorough, and closed sooner than expected. Thank you very much for making this easy. 

Michael V.'s profile image
Michael V. 
5 years ago

. 

ROBERT S.'s profile image
ROBERT S. 
5 years ago

The refi process was fairly simple and painless. We even closed earlier than originally estimated. 

Thomas C.'s profile image
Thomas C. 
5 years ago

I was kept informed of the progress and all went smoothly. Gina was pleasant to work with 

ISAAC K.'s profile image
ISAAC K. 
5 years ago

Everything went smooth 

MIGUEL Del R.'s profile image
MIGUEL Del R. 
5 years ago

Was A Great Job We all The Team Thank you.. 

AHMAD S.'s profile image
AHMAD S. 
5 years ago

Very lengthy process 

BETTY R.'s profile image
BETTY R. 
5 years ago

Gina was professional and very helpful. She answered and addressed our questions promptly. Thank you for the smooth process! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.