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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Dylan C.'s profile image
Dylan C. 
on Birdeye

2 years ago

Good thank you 

Luciana D.'s profile image
Luciana D. 
on Birdeye

2 years ago

No thanks. 

Katelyn R.'s profile image
Katelyn R. 
on Birdeye

2 years ago

Excellent customer service, from start to quick and easy finish. Highly recommend. 

Vanessa W.'s profile image
Vanessa W. 
on Birdeye

2 years ago

Easy and closed quicker than expected. 

Ruth B.'s profile image
Ruth B. 
on Birdeye

2 years ago

PennyMac has always been awesome when I bought & when I refinanced. However, Initially this time communication was not good, however after I was able to speak with Jenny it was much better. Jenny is great! 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

My documents were put in a strange file and requested several times. Each time I called I was told by several different people that yes they were there but I kept getting emails asking for them again and again. This delayed the process for 3 weeks. I think it would be better if you actually spoke to just 1 person when you call not just anyone who answers the phone. 

Tyler T.'s profile image
Tyler T. 
on Birdeye

2 years ago

Anfernee was great, it was just stressful to get the correct numbers finalized that the initial contact had quoted. 

RANDOLPH C.'s profile image
RANDOLPH C. 
on Birdeye

2 years ago

Tony responded to my questions in a timely manner. He also followed up regularly to keep me updated on the progress of the loan. 

Reyna R.'s profile image
Reyna R. 
on Birdeye

2 years ago

Thank you for everything 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.