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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,879 reviews
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James S.'s profile image
James S. 
3 years ago

Was not happy with the interest rate you changed it was 1/2 % higher than everyone was charging and you couldn’t tell me why 

Jessica B.'s profile image
Jessica B. 
3 years ago

What would’ve been great is if I didn’t get 20 emails asking me to complete this survey. The representative never called me outside of my working hours so we never had a real conversation and when I attempted to call her back they would put me on with someone else. I tried to explain I did not want to evaluate her since we hadn’t spoken, so I sent an email in response to one of the survey requests. Instead of taking it with any seriousness, I was simply sent yet ANOTHER email to do this survey, which was infuriating and w... read more

Deborah M.'s profile image
Deborah M. 
3 years ago

Once I made up my mind that I wanted to refinance, I made the phone call and from there everyone and everything went smoothly. We closed in a timely manner. My experience with PennyMac has been a great experience. I have been with them since 2018. Thank you 

Erik M.'s profile image
Erik M. 
3 years ago

Good experience. 

Nadine B.'s profile image
Nadine B. 
3 years ago

Anfernee was great about communicating through email and kept us updated constantly which was greatly appreciated. 

Timothy P.'s profile image
Timothy P. 
3 years ago

Very satisfied 

David J.'s profile image
David J. 
3 years ago

I didn’t understand some of the stuff. 

Alexander S.'s profile image
Alexander S. 
3 years ago

It was easy and stress free 

Franchesca D.'s profile image
Franchesca D. 
3 years ago

Everything that was shared original came to fruition at the end . 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,879 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.