PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
Select a rating
Fredricka C.'s profile image
Fredricka C. 
4 years ago

My loan process was seamless. Very happy with the service I received. 

Charles B.'s profile image
Charles B. 
4 years ago

Everything went smoothly. Very pleasant experience! 

Jennifer T.'s profile image
Jennifer T. 
4 years ago

My refinance experience with PENNYMAC was amazingly good. The Teamwork between departments was seamless, and communication between steps was clear, concise, and timely. Extra kudos to Kami for her consistent communication, kindness, and attention to detail. She was truly a joy to work with! 

Tyler T.'s profile image
Tyler T. 
4 years ago

Anfernee was great, it was just stressful to get the correct numbers finalized that the initial contact had quoted. 

RANDOLPH C.'s profile image
RANDOLPH C. 
4 years ago

Tony responded to my questions in a timely manner. He also followed up regularly to keep me updated on the progress of the loan. 

Tyrome D.'s profile image
Tyrome D. 
4 years ago

Tony Torres at PennyMac was GREAT 

Vincenza A.'s profile image
Vincenza A. 
4 years ago

The “team” approach was not effective. I’ve refinanced 2x within the last 5 years (with brokers previously) and uploading to a website, waiting for turn around time, trying to review required documents in one place rather than scattered through email and website was not clear and time consuming. From when I was told the Kami was my person to actually communicating with Kami directly was only for the closing process was brief. Other “team” members repeatedly requested the same documents that I uploaded fo site and so I email... read more

Paul D.'s profile image
Paul D. 
4 years ago

Ms. Hyde was very professional 

Brian A.'s profile image
Brian A. 
4 years ago

The closing process was easy and fast. We appreciated the quick responses and final signing day came sooner than expected. Thanks! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.