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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,877 reviews
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Jennifer T.'s profile image
Jennifer T. 
on Birdeye

2 years ago

My refinance experience with PENNYMAC was amazingly good. The Teamwork between departments was seamless, and communication between steps was clear, concise, and timely. Extra kudos to Kami for her consistent communication, kindness, and attention to detail. She was truly a joy to work with! 

Tyrome D.'s profile image
Tyrome D. 
on Birdeye

2 years ago

Tony Torres at PennyMac was GREAT 

Vincenza A.'s profile image
Vincenza A. 
on Birdeye

2 years ago

The “team” approach was not effective. I’ve refinanced 2x within the last 5 years (with brokers previously) and uploading to a website, waiting for turn around time, trying to review required documents in one place rather than scattered through email and website was not clear and time consuming. From when I was told the Kami was my person to actually communicating with Kami directly was only for the closing process was brief. Other “team” members repeatedly requested the same documents that I uploaded fo site and so I email... read more

Brian A.'s profile image
Brian A. 
on Birdeye

2 years ago

The closing process was easy and fast. We appreciated the quick responses and final signing day came sooner than expected. Thanks! 

Donald L.'s profile image
Donald L. 
on Birdeye

2 years ago

A minimum of ten characters 

ROBERT L.'s profile image
ROBERT L. 
on Birdeye

2 years ago

Easily done at our home and quickly. Was in our schedule. 

Marisol C.'s profile image
Marisol C. 
on Birdeye

2 years ago

Juliet made it great. Super easy to talk to, friendly and communicated everything very simple and easy to understand. She was a pleasure to work with. I love PENNYMAC and always refer my friends to their services. Thank you and look forward to doing more business in the future. 

Audrey Y.'s profile image
Audrey Y. 
on Birdeye

2 years ago

I do not want my comments to be posted. 

Kwame D.'s profile image
Kwame D. 
on Birdeye

2 years ago

Ajanay made the process seamless. She was very helpful throughout the entire process. She retuned calls and responded to emails promptly. She provided excellent customer service. Thank you for a wonderful experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,877 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.