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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Too many loan personnel and getting shifted from one person to the next. Raveena was the last one and the most reliable
No matter how many times I sent him documents they were never received and it delayed our payment significantly. No one even explained who this person was and I legitimately believed our mortgage and home was being stolen. I will never use penny max again after this because of this horrific experience. I was going to save y’all the bad survey but since you wanted to email me about it every day there you go. If I could give this whole experience a negative I would. Absolutely horrible.
I had to reach out a lot and several back and forth repeated questions about documents. My closing documents were not correct and had to have a second closing to get the correct documents signed.
Great service thanks
Was able to answer questions
I've already filled out a previous survey which I'd have to pull up documented issues that happened during that time for specifics. I feel that this survey was to try to get a better score from the previous one.
The process took way longer than expected. Document requests kept coming. Should have communicated all the document needs up front. Molly was helpful. The closing was complicated and there were delays that nearly collapsed the process
them taking the time to explain.
Great experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.