This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The experience was very satisfying. Every time I called they were able to help quickly & I didn't feel like I was made to feel bothersome. Especially when I felt like I was asking the same questions to be perfectly sure my question was answered. Thank you all for your service toward us. Stay safe
Seamless and quick.
Everything was clear and explained very well. Documents were all there and a smooth process.
Tynisha Robinson told me over the phone I would NOT have to include my wife on the closing docs since it was a VA Loan.. I was blindsided when the notary/agent showed up and told my WIFE to sign the docs on MY house (premarital).. I was took "to the cleaners" on a divorce because I put my (now EX) wife on the title... I feel I was lied to and it cost me my career.. PLEASE ask me how..
Great service, much appreciated
Despite the closing delays, which moved the closing into a new month and caused another payment to be withdrawn at the old interest rate and changed the amount due at closing, Nayely was able to get the necessary changes made to fix the closing costs and the final steps were smooth.
Brittany Jones was very professional she called and let me know if any changes were being made. Brittany Jones very nice to deal with and talk to. If I ever decided to refinance again I would like to have Brittany Jones to help me with my process.Thank you Brittany Jones. From Emanuel Baxter
When I talked to the initial male on the phone the only thing he said it was going to cost me was a hundred dollar application fee. Failed to say I would pay almost 8K in closing cost. Also said it would lower my interest rate. My interest rate is actually higher. He said I would save money but didn’t understand how. I took the word of your company.
Return calls, and use one agent instead of several. My financial affairs are private and there is a need to have done pull my file every time that I call.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,404 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.